isolved® has officially announced the launch of isolved People Cloud™ for Restaurants, a tailored human capital management (HCM) solution geared towards supporting quick-service restaurants (QSRs), franchises and dining establishments of all sizes.
According to certain reports, the stated development is available in two different bundles i.e. Plus and Premium, each capable of offering flexible options to match different operational needs.
“Restaurant HR leaders are under tremendous pressure with limited time and resources to manage high turnover, wage and tip complexity and fast-changing regulations,” said Opal Wagnac, Senior Vice President, Market & Solutions Strategy at isolved. “Our restaurant solutions are designed specifically for this environment, making it easier to attract and retain talent, stay compliant and create a better employee experience that directly contributes to better guest experiences.”
Talk about the two bundle from an individual standpoint, we begin from the Plus bundle, which is expected to provide the core essentials of accurate payroll, automated scheduling, time tracking, onboarding and compliance tools. These essentials, on their part, will arrive on the scene bearing an ability to simplify day-to-day tasks, and at the same time, improve employee access to HR functions.
Turning our attention towards the Premium bundle, it effectively adds deeper capabilities for more complex operations including Affordable Care Act (ACA) and COBRA compliance, benefits administration, Work Opportunity Tax Credit (WOTC) support, expense management and advanced workforce analytics.
Having touched upon them from an individual standpoint, we ought to mention how both the bundles will feature unlimited pay runs and payroll accuracy for multi-location, tipped, and hourly employees.
Furthermore, the offerings will deliver flexible scheduling and self-service shift management, mobile access for onboarding, pay, time and benefits, automated features to assist in compliance with labor laws and tax rules, as well as onboarding and retention tools to reduce burnout and disengagement.
The development in question delivers a rather interesting follow-up to isolved HR Leaders Report 2025, which revealed that retaining talent is now the number-one organizational concern for restaurants, with 62% of HR leaders saying a shortage of qualified candidates is the biggest threat to talent acquisition.
If we focus just on restaurant HR leaders, this number would climb even higher, as 64% reported their industry is facing a talent crisis.
“After 30 years of managing payroll ourselves, we made the decision to outsource our California-based payroll to isolved to reduce our exposure to paycheck compliance liability under California’s complicated regulations,” said Shane Hitzeman, Vice President and Owner of Pride Restaurant Group, a fast food franchisee that operates 15 Panera Bread and Burger King locations across Southern California with close to 850 employees. “Running payroll on isolved freed up time to focus on other priorities.”
Adding further context to this would be isolved’s Voice of the Workforce 2024-2025 research, where it was discovered that 79% of employees are experiencing burnout, causing restaurants to urgently rethink how they support and engage their teams.
Markedly enough, isolved’s restaurant bundles are actually a part of the company’s intelligently connected HCM platform i.e. People Cloud, which has delivered, thus far, a 330% return on investment with payback in less than six months, according to a new Total Economic Impact™ study by Forrester Consulting.
This directly translates to less time gone in managing systems and more time for focusing on people and guests.
Founded back in 1986, Isolved’s rise up the ranks stems from providing the best combination of software and services to meet the needs of HR, payroll, and benefits professionals. The company’s excellence in what it does can also be understood once you consider it leverages its HRO partner network to serve more than 7 million employees and 189,000 employers across all 50 states.
“It used to take me a week to do payroll but with isolved, it only takes me a day,” said Michelle Hobson, Office Manager at D & J Fast Foods, a Wendy’s franchisee with seven locations and nearly 190 employees. “It’s priceless to know the payroll tax returns, W-2s and ACA forms are going to get done. I don’t have to think about it.”
