Toast has officially announced the launch of Toast Go® 3, a new handheld point-of-sale device geared towards helping restaurants deliver faster, smarter service.
According to certain reports, the stated technology arrives on the scene bearing an ability to combine speed, durability, and comfort in a lighter, sleeker design. More on the same would reveal how Toast Go® 3 taps into the power of ToastIQ, the company’s intelligence engine, with built-in cellular connectivity.
This it does to make it possible for staff to take orders, process payments, and print receipts over both Wi-Fi and cellular networks, with seamless switching between them.
As a result, the new technology will enjoy several ToastIQ features. These features include Menu Upsells* that conceive real-time prompts to help boost checks; Shift at a Glance*, a feature focused on providing instant updates to ensure every staff member knows what 86’d; as well as Digital Chits that highlight guest preferences and special occasions right on their handhelds, giving staff the tools to deliver unparalleled hospitality.
“The launch of our first Toast Go handheld in 2018 revolutionized restaurants by putting the power of Toast directly into staff’s hands. Since then, our handhelds have powered over 2 billion orders, and every aspect of the new Toast Go® 3 is shaped by that wealth of experience,” said Steve Fredette, President and Co-Founder of Toast. “The small details in a dining experience, like seamless service or remembering a guest’s name and preferences, can be the deciding factor in whether someone returns or not. We believe these little things make a big difference in hospitality.”
Talk about the whole value proposition on a slightly deeper level, we begin from the promise of seamless cellular network payments and printing. You see, thanks to Toast Go® 3, servers don’t have to run back and forth to take payments and print tickets, whereas on the other hand, cellular printing allows for seamless receipt and kitchen ticket printing on devices across separate internet networks.
Such a mechanism unsurprisingly extends service areas beyond traditional Wi-Fi range.
Next up, we have a durable, restaurant-ready design coming into play. This translates to how Toast Go® 3 is designed to endure the rigors of a busy shift, considering it is well-equipped to protect you from dust and liquids. Not just that, it also comes decked up with built-in shock absorption to withstand drops from 5 feet.
Another detail worth a mention is rooted in the availability of automated pairing recommendations. Here, ToastIQ-powered Menu Upsells*, automatically populated prompts on the Toast Go® 3, tread up a long distance to guide servers in the context of suggesting menu pairings, modifier suggestions, and upgrades in real time, playing the role of a specialized training tool and generating greater revenue.
Hold on, we still have a couple of bits left to unpack, considering we haven’t yet touched upon the prospect of real-time staff intelligence. Featuring critical, in-the-moment information directly for staff handhelds and terminals, the solution leverages Digital Chits to enable personalized service.
Beyond that, it also taps into Shift at a Glance* for the purpose of facilitating efficient operations with instant updates, including specials, low stock notifications, and staffing changes, among others.
Rounding up highlights would be Toast Go® 3’s ability to provide you with extended battery life. Hence, the solution can remain powered throughout service, something which allows staff to offer continuous hospitality. In regular service, Toast Go® 3 can operate for more than 24 hours.
“The Toast Go® 2 was already amazing, but I love the Toast Go® 3. On the first night we used them, a tornado knocked out our power—but thanks to cellular connectivity, we could still run cards and close out tabs without a hitch. We are now considering new possibilities for off-site events like a cocktail cart or festival pop-up. It’s a game-changer for our flexibility,” said Taelor Carmine, owner of Bodhi, a Thai craft cocktail bar and bistro in Indianapolis. “The upsell prompts have also made it quicker and easier for servers and bartenders to suggest add-ons.”
