Stayntouch, a global leader in cloud hotel property management systems (PMS), has officially confirmed the news of being named as a preferred PMS provider by Sonesta International Hotels Corporation.
According to certain reports, Sonesta basically chose Stayntouch to deliver a flexible, scalable PMS solution, capable of rapid franchise growth, streamlining operations, and enhancing the guest experience. More on the same would reveal how this particular selection actually comes on the back of a rigorous two-year evaluation process, during which multiple platforms were carefully assessed for their ability to meet the demands of a growing franchise model.
“As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand. Stayntouch delivers a powerful, cloud-based platform that’s intuitive for hotel teams, quick to deploy, and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs,” said Dan Ferrell, VP Enterprise Applications & Acting CIO at Sonesta.
Taking a deeper view of what all Stayntouch’s Best-in-Class PMS will bring to the fore here, we begin from the promise of a modern and cloud-native platform which, on its part, can seamlessly replace legacy systems with scalable tech for reliable performance and continuous uptime.
Next up, we have fast onboarding and intuitive training coming into play, leading to significantly accelerated property launches and reduced operational ramp-up time. Another detail worth a mention is rooted in the prospect of accessing a flexible solution, which is more than well-equipped to support all property types, including full-service, economy, midscale, and extended stay.
Then, there is an assortment of seamless and open integrations that effectively future-proof Sonesta’s tech stack, while simultaneously powering effortless connectivity across systems.
Rounding up highlights would be Stayntouch’s ability to deliver, at your disposal, responsive and service-driven support which ensures smooth operations and a dependable partnership at scale.
Founded in 1937, Sonesta’s rise up the ranks stems from owning and managing franchises, including The Royal Sonesta; The James, Classico Collection by Sonesta, Sonesta Hotels & Resorts; MOD Collection by Sonesta, Sonesta Select Hotels; Sonesta Essential Hotels, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta; Signature Inn by Sonesta; and Americas Best Value Inn by Sonesta.
The company also runs a Sonesta Travel Pass loyalty program, which essentially offers you a chance to earn and redeem points for unheard levels of value and personalized experiences. You see, this pass makes it possible for members to receive the best rates, earn immediate points towards free nights, and accelerated status progression based on stays.
Sonesta’s scale in what it does can also be understood once you consider it is currently the 8th largest hotel company in the U.S. according to Smith Travel Research (STR) with approximately 1,100 properties across 13 brands in eight countries
Turning our attention towards the Stayntouch, it makes a case for itself by providing a full-featured and best-in-class cloud property management system (PMS), which boasts a comprehensive library of over 1,200 best-in-class integrations. The company’s PMS currently allows hotels to drive revenue, reduce costs, enhance service, and engage their guests to ensure retention.
Stayntouch’s excellence in what it does can also be understood once you consider it is serving, as of today, a host of industry-leading management companies, including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, along with innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, as well as iconic independent properties such as the TWA Hotel and Zoku Amsterdam.
“We are proud to partner with Sonesta as they continue to grow and evolve their franchise portfolio. From day one, it was clear we shared a commitment to empowering hotel teams with technology that’s easy to adopt, flexible to scale, and ready to integrate with the tools they rely on. This partnership is about more than just a platform, it’s about building a foundation that supports Sonesta’s long-term vision and operational success,” said Jacob Messina, CEO at Stayntouch.
